Effective Date: 31 August 2024
Geocoders.io (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our geospatial APIs, services, and website (“Services”). By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
We collect information to provide better Services to our users and to enhance your experience. The information we collect can be grouped into the following categories:
Personal Information: Information that you provide to us directly, such as your name, email address, payment details, and other information necessary to create an account or use our Services.
Usage Data: Information about how you use our Services, including your IP address, browser type, device information, operating system, and the pages you visit on our website or the API requests you make. This data may also include timestamps and other metadata.
Location Data: If you use our geospatial Services, we may collect location data provided by your device or browser. This may include GPS coordinates, addresses, and other geographic information.
Log Data: When you access or use our Services, our servers automatically record certain information in log files, including IP addresses, browser types, internet service providers (ISPs), referring/exit pages, operating systems, date/time stamps, and clickstream data.
We use the information we collect for the following purposes:
To Provide and Improve Services: We use your information to provide, maintain, and improve our Services, including processing your requests and transactions, and to develop new features or capabilities.
To Communicate with You: We use your contact information to send administrative messages, updates, and information about changes to our Services. We may also use your contact details to respond to your inquiries or provide customer support.
For Analytics and Research: We analyse usage data to understand how our Services are used, to improve the performance and usability of our APIs and website, and to identify trends or areas for development.
To Ensure Security: We use information such as IP addresses and log data to detect, investigate, and prevent fraudulent activity, abuse, or security breaches.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, and legal processes.
We do not sell, rent, or lease your personal information to third parties. We may share your information in the following situations:
Service Providers: We may share your information with third-party service providers who perform functions on our behalf, such as payment processing, data hosting, analytics, and customer support. These providers have access to your information only to the extent necessary to perform their tasks and are obligated not to disclose or use it for any other purpose.
Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, property, or safety, and that of our users or others.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the acquiring or surviving entity.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage and log data are generally retained for a shorter period unless it is needed to improve the security or functionality of our Services, or we are legally obligated to retain the data for a longer period.
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Geocoders.io uses cookies and similar tracking technologies to enhance your experience, understand how you use our Services, and deliver targeted advertisements. You can control the use of cookies through your browser settings. However, if you choose to disable cookies, some parts of our Services may not function properly.
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections if you believe the information is inaccurate or incomplete.
Deletion: You may have the right to request that we delete your personal information, subject to certain exceptions (e.g., if we are required by law to retain it).
Objection and Restriction: You may have the right to object to certain processing of your personal information or request that we restrict its use in certain circumstances.
Data Portability: You may have the right to request that we provide your personal information to you or to a third party in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us at [support@geocoders.io].
Geocoders.io is based in The Netherlands, but our Services are accessible worldwide. By using our Services, you acknowledge that your personal information may be transferred to, stored, or processed in countries outside of your jurisdiction, including countries that may have data protection laws that are different from those in your country. We will take all necessary measures to ensure that your data is protected in accordance with this Privacy Policy and applicable law.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will provide notice of any material changes on our website or through other means. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Geocoders.io
Email: [support@geocoders.io]
By using our Services, you consent to our collection, use, sharing, and processing of your information as described in this Privacy Policy.
Thank you for choosing Geocoders.io. We are committed to safeguarding your privacy and ensuring a secure and reliable experience with our geospatial services.